Front Desk Receptionist (Learning Centre) #ESY

Location: Woodleigh Mall/ Seletar Mall/ Century Square/ Tampines Mall

Salary: $2,800 – 3,500/month

Shift Allowance (3+2): $200 shift allowance per month

Working Schedule: 3+2 work week

• Weekdays: 1pm – 10pm (8hrs excl. break)
• Weekends: 8:30am – 6:30pm (9hrs excl. break)

• Accountabilities, responsibilities and main duties:
• Ability to deliver professional and high-quality service experience in a customer-facing role
• Identify customers’ needs and have them assessed to maintain a continuous high level of customer service delivery and satisfaction

• Taking ownership of customers’ problems and follow through effectively and efficiently to resolution within the SLAs.
• Key member of the customer support function in establishing continuous improvement of processes to promote customer satisfaction
• Maintain close liaison with all other departments to have a good understanding of the operational flow and ensure seamless client experience

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee
CEI Reg R25157535
Recruit Express Pte Ltd
EA License No: 99C4599

We regret that only shortlisted candidates will be contacted