10 weeks Temp PSA Patient Service Associate (For Call Centre) *GOVT*

Commitment period:  minimally till early September

Location: Jalan Bukit Merah Central

Working Hours:
Office hours 5.5days
Mon to Fri – 8am to 5pm
Every Sat – 8am to 12pm
 
Salary:
$10.50 / hour

 
Job Scope
- Answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards.
- Assist to answer calls and provide one-stop information and assistance to callers when required.
- Handle the feedbacks from patients and resolving service related incidents, as well as enquiries such as the rates of consultations and medical package.
- liaise with other departments on the Call Centre Services and procedures
- Work with the Call Centre Executive to maintain a high service level of Call Centre Services, and update patients' data when required.
- Perform other ad-hoc duties as assigned

Requirement:
- Min N / O / A / NITEC in any field
- No experience required as Training provided

Interested candidate, kindly send a copy of your resume to  adelinelim@recruitexpress.com.sg

Adeline Lim Xin Ying [R23112000]

Email Address: adelinelim@recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599